The Challenge:
Managing and maintaining large global websites can be difficult, when marketing teams are often small comparatively to other sectors.
Our Solution:
Appius work with a number of Gartner recognised Web Experience platforms and design with content editors ease of use in mind. We have experience in delivering large multi-lingual websites that are easy to manage and maintain with different translation and content strategies to suit your specific requirements. Our team of experts have a working closer methodology allowing them to wrap around your team providing additional skills, training or just some burst capacity when you need it across any of our services.
The Challenge:
We often see customers in the manufacturing sector with a lot of bespoke and legacy solutions, many of which are customer facing, leaving users frustrated from having to log into multiple systems and marketing teams without a single view of customer behaviour.
Our Solution:
Appius can design and deliver programs of digital transformation to bring systems closer together. Composable approaches that deliver business continuity and system swap flexibility with middleware strategies and solutions to connect legacy systems and technologies. Single sign on and authentication solutions for customer ease of use and data layers and lakes to connect customer journeys and siloed data into a single, actionable view.
The Challenge:
Using large reseller or distributor networks can make maintaining brand consistency and accuracy of sales and technical information across multiple parties difficult.
Our Solution:
Appius can design and deliver trade portals designed for your distributors and resellers. One single source of POS, marketing and technical specification materials. Automatic alerting across the network when updates are published with individual tracking, so you know which organisations are downloading up to date content and which are not. Engagement features are bespoke to your needs but often include gamification and benchmarking tools to increase orders and sales enablement for those who represent your products to end customers.
The Challenge:
Distributors and key accounts often rely on offline processes and to service the account creating work for account managers of help centre teams.
Our Solution:
Self service portals aimed to reduce manual overhead by giving accurate and up to date information to your customers faster than they can get it offline. Automated order status and tracking, invoicing and billing information, online ordering and returns processing can significantly reduced the amount of time spent servicing your key accounts plus collating all the information in one place increases order frequency and value by making it easier to do business with you than your competitors.
The Challenge:
Proving the value of digital to internal stakeholders partners.
Our Solution:
Appius design and deliver digital programs for our manufacturing customers with clear success metrics and enhanced tracking, tailored for the realities of long decision cycles and or distributor / reseller-led sales. Our Product team work across departments creating measurable transformation programs that deliver incremental, meaningful ROI across your organisation. We can help you to understand the impact of your digital activity and how to improve your results.
The Challenge:
Manufacturing websites often need to service the needs of multiple different users in a single site experience from end consumers to technical purchases or engineers.
Our Solution:
Appius work with a variety of experience platforms that can support the design and delivery of personalised content and web experiences. Our Experience team are expert at designing customer journeys that get the right content, to the right user at the right time improving.
